Please note that the Cisco donation program has a limited budget for donations that are given in a single quarter and financial year. Cisco retains the right to restrict the ability to place orders for Cisco donations at any time. Each applicant for a donation of Cisco products will be served on a 1st come - 1st served basis until the budget limit is met for that period. Whenever possible, outstanding requests to eligible organizations will be fulfilled in the next quarter. Orders that have been placed and paid for will take precedence over an order for Cisco products that remains un-paid.
Orders may be partially fulfilled: Due to the nature of the network design, product availability, and fiscal year schedules, all product donations are subject to change or delay without notice. Cisco reserves the right to substitute functionally equivalent products — either new or refurbished — for any request or order.
Note that all donation recipients will still receive five years of Cisco SMARTnet product service and support at no additional cost (Linksys products not included). For more details, see the SMARTnet FAQ.
The Cisco Donation Program offers the following features and benefits:
Product Benefits:
- A product set that includes all the Cisco equipment and hardware necessary to create a functioning network (only additional wiring may be required)
- A wide variety of firewalls, routers, switches, and wireless products
- 5-year product service and support from Cisco ("SMARTnet") for your donated products at no additional cost (Linksys products not included).
- Next day product replacement due to failure (provided that the request is received before 3 P.M. local time).
- 24x7 access to Cisco Technical Assistance Center (TAC) via phone, email or through Cisco.com.
- Registered access to Cisco.com and all online service and support tools.
Cisco eligibility requirements
To qualify for participation, an organisation must:
- Be pre-approved by Donortec.
- Have an annual budget of less than US$20,000,000 (around A$23m), please note this figure is excluding GST
- Have a legal charity designation.
- If it is a federation, have no more than 20 affiliate organisations.
Cisco EMEA Restrictions
- This donation is currently available only to EMEA charities that have a legal charity designation.
- This program will distribute products only to qualifying organisations, not individuals.
- An organisation must have an annual budget of less than US$20,000,000 (around A$23m).
- During one fiscal year (July 1 – June 30), a single organisation may request one order of Cisco products in any combination. The combined administrative fees for all ordered items may not exceed US$2400. (A$2740).
- Organisations that are affiliates of a larger organisation with no more than 20 affiliates may order products individually, providing each affiliate has its own legal charity designation.
- An organisation must demonstrate that it has a technology line item in its budget and must be able to state the amount of that budget line item.
- An organisation must demonstrate that the executive director or CEO of the organisation has requested the equipment.
- Recipient organisations are required to sign an Equipment Donation Agreement.
- Cisco may, at its sole discretion, provide "functionally equivalent" substitute product(s) for any request or order.
- Cisco products may not be transferred or resold.
We encourage organisations that implement the following missions to seek Cisco donations:
- Education
- Health care
- Basic needs of food, shelter, and health care
The following organisations are not eligible to receive Cisco donations:
- Religious organisations without a secular community designation: A secular designation is defined as an organisation separate from the church or religious organisation that provides services to people regardless of their religious beliefs and does not propagate a belief in a specific faith. Example: A food bank with nonprofit or charity status that is run by a church, but is a separate and unique organisation that provides food and meals to anyone who qualifies for services, regardless of religious beliefs.
- Foundations and grant-making organisations
- Schools (Note: Some schools are in fact eligible for Cisco donations in African and Latin American countries. Contact the Partner NGO in your region in order to determine eligibility.)
- Museums
- Libraries
- Camps
- Zoos
- Cultural and environmental education organisations
- Any organisation that advocates, supports, or practices discrimination based on race, religion, age, ethnicity, national origin, language, size, gender, sexual orientation, socio-economic background, or disability
Details on Eligible Organisations
Community Activities
- Area development, redevelopment or renewal
- Other activity aimed to combating community deterioration
- Community service organisation
- Non-financial services of facilities to other organisations
- Emergency or disaster aid fund
Counselling and Referral Services
- Job training, vocational counselling, or assistance
- Rehabilitating offenders or ex-offenders
- Supplying money, goods or services to the poor
- Alcohol, drug, and problem gambling services
Health
- Hospital auxiliary
- Health clinic (not government agencies)
- Rural medical facility
- Blood bank
- Cooperative hospital service organisation
- Aid to persons with disabilities
- Community health planning
- Mental health care (not government agencies)
Housing
- Low-income housing
- Low and moderate income housing
- Housing for the aged
- Instruction and guidance on housing
- Home improvement or repairs
- Other housing activities
Instructional and Training Activities
- Apprentice training
- Employment preparation and procurement
- Other instruction and training
Youth
- Care and housing of children (orphanages, etc)
- Prevention of Child Abuse
- Combat juvenile offending
- Youth centres and clubs
- Big Brothers and Big Sisters
- Youth Development Programs
- Youth Development – Business
- Youth Development – Citizenship
- Other youth organisation or activities
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